Troubleshooting

This page lists some tools and advice to help troubleshoot common SmartCollect SC² issues.

If you encounter an error or problem, then you can check the SmartCollect SC² server log. Usually located at /var/log/smartcollect/smartcollect.log on Unix systems or in <smartcollect_install_dir>/data/log on other platforms and manual installations.

You can enable more logging by changing log level in the SmartCollect SC² configuration file.

Order of transformations matters. If the final data output from multiple transformations looks wrong, try changing the transformation order. Each transformation transforms data returned by the previous transformation, not the original raw data.

For more information, refer to Debug transformations.